These general conditions of use and sale define the conditions and obligations related to the acquisition, registration and use by users of the e-xportmorocco platform accessible at the address www.e-xportmorocco.com.
These Conditions of Sale and Use (hereinafter CGVU) are accessible at the address www.e-xportmorocco.com/fr/CGVU
These T & Cs bind and frame the relationship between:
The Moroccan Association of Exporters ( ASMEX ) whose head office is 2, Rue Jbel EL Aroui, corner Bb. Sidi Abderrahmane , Hay Essalam, Casablanca certified with a common identifier under the number 001744661000069, hereinafter referred to as THE SERVICE PROVIDER or e-xportmorocco.com.
AND :
Any natural or legal person registered on the e-xportmorocco.com platform as a USER of the platform, Individual, Professional or Company hereinafter referred to as THE USER.
THE FOLLOWING HAS BEEN PREVIOUSLY EXPOSED:
THE SERVICE PROVIDER offers services and functionalities for bringing together importers of products and services around the world and companies holding products and or services to be exported from the country of Morocco.
By registering for the platform, the USER of the importer type intends:
1. 1) Have an account or Personal Space on the PLATFORM
2. 2) Enter into a relationship with a Moroccan exporting company registered on the platform in order to:
To. Request quotes on products or services
b. Organize physical or remote meetings in order to develop a commercial relationship.
vs. Ask the support provider to access services or products to export from Morocco
By registering for the platform, the USER of exporter type (Moroccan) intends:
3. 1) Have an account or Personal Space on the PLATFORM
4. 2) Establish a relationship with an importing company registered on the platform in order to:
To. Offer quotes on its exportable products or services.
b. Participate in physical or remote meetings in order to develop a commercial relationship.
The fact for the USER to validate the box indicating 'I have read and I accept the General Conditions of Use and of Sale', to register on the site as USER or quite simply to connect on the PLATFORM and using the services offered implies recognition and acceptance of all of these T & Cs applicable to the use of www.e-xportmorocco.com
1. DEFINITIONS
PLATFORM: refers collectively or individually to the website and mobile phone accessible on the link “https://www.e-xportmorocco.com” in all its forms.
Subscription Offer: refers to any paid or free offer offered by e-xportmorocco allowing any type of user to benefit from all or part of the functionalities and services on the PLATFORM, with a commitment on both sides. .
Importer: refers to any natural or legal person registered on the e-xportmorocco.com platform to benefit from all or part of the functionalities and services intended for importers.
Exporter: refers to any natural or legal person based in Morocco and registered on the e-xportmorocco.com platform to benefit from all or part of the functionalities and services intended for Moroccan exporters.
USER Account or Personal Space: refers to the account or personal space created by the USER on the platform. This account is dedicated to this same USER and allows the consultation and modification of personal information or activities carried out by the USER on the PLATFORM.
B2B Meeting: is a physical or remote meeting between international importers and Moroccan exporters.
2. PURPOSE OF THESE T & Cs
The purpose of these T & Cs is to define the rules, processes and conditions under which USERS can:
1. Register on the platform as a USER
2. Access the platform and Use the services and features offered
3. Manage the communication exchange relationship between an importer and an exporter through the platform.
These T & Cs are applicable to the relationship between e-xportmorocco.com and USERS, which constitute a contract. Where appropriate, these may be supplemented by other general or specific conditions. USERS undertake to respect, without restriction or reservation, these T & Cs.
The simple fact of having a Personal account and accessing it is synonymous with acceptance of these T & Cs and implies the USER's commitment to respect, without restriction or reservation, all of its articles. e-xportmorocco.com reserves the right at any time and without any prior notice, to modify or develop these T & Cs.
At any time, the version of the T & Cs considered applicable is the one online at the date and time of the user's connection to their account.
If the USER does not accept these conditions, he must renounce any use of the PLATFORM. If necessary, the Personal Account of said user will be deactivated.
3. SERVICES AND FEATURES OFFERED
The e-xportmorocco.com PLATFORM allows USERS of the importer type to:
1) REGISTRATION:
Register on the platform by providing a certain amount of information (last name, first name, telephone number, email address, etc.) in order to be able to use the services and services of the platform. The registration of a USER gives him the right to a dedicated and secure Personal Space, accessible using a username and password.
2) REQUEST A QUOTE:
Request a quote on a product or service from the PLATFORM catalog or via a request to be sent to e-xportmorocco.com from the contact form.
3) REQUEST A B2B Meeting:
Send a meeting request for Moroccan exporters of a product, service or sector in order to develop a commercial relationship and import from Morocco.
The e-xportmorocco.com PLATFORM allows USERS of Moroccan exporting type to:
1) REGISTRATION:
Register on the platform by providing a certain amount of information (last name, first name, telephone number, email address, etc.) in order to be able to use the services and services of the platform. The registration of a USER gives him the right to a dedicated and secure Personal Space, accessible using a username and password.
2) PUBLISH ITS PRODUCTS AND OR SERVICES:
A Moroccan exporter will be able to publish his products or services on the platform after validation of his request by e-xportmorocco.com.
3) RESPOND TO A QUOTE REQUEST:
An exporter may, after receiving a request for a quote from the e-xportmorocco.com platform, submit his response.
4) PARTICIPATE IN A B2B MEETING:
An exporter may, after receiving a request to participate in a B2B MEETING from the e-xportmorocco.com platform, share his wish to participate in a physical or remote B2B MEETING.
4. GENERAL TERMS AND CONDITIONS RELATING TO e-xportmorocco.com
1. It is explicitly agreed that e-xportmorocco.com acts as a technological platform facilitating the connection between IMPORTERS and MOROCCAN EXPORTERS for the purpose of carrying out the services and services offered by the PROFESSIONAL. Thus, e-xportmorocco.com cannot be considered as a stakeholder in the relationship between the IMPORTER and the EXPORTER and is in no way responsible for the progress or content of the services.
2. The PROFESSIONAL has the total right to accept or refuse any content created by the IMPORTER or EXPORTER on the e-xportmorocco.com platform according to the ethical rules of the business of e-xportmorocco.com
3. Any complaint concerning any dispute between the IMPORTER and an EXPORTER, relating in particular to the content or quality of the service, must be made by the user to the authorities provided for by law.
5. RESPONSIBILITIES of e-xportmorocco.com
1. JURIS.MA offers a technological PLATFORM for connecting Moroccan importers and exporters.
2. e-xportmorocco.com can not be considered, in any case and in any possible form, party to the legal relationship formed between the importer and the exporter established following a service request formulated by a user towards a second user.
3. In addition, e-xportmorocco.com undertakes to:
To. Ensure that the platform is made available in a secure manner
b. Maintain access and use of the PLATFORM for users.
vs. Update the platform and the tools made available on a regular basis in order to guarantee the best levels of availability and quality of use
6. DURATION OF APPLICATION OF THESE GTCSU:
These GTCSU take effect from the date of registration of the USER and run for an indefinite period.
7. GENERAL RESPONSIBILITIES AND OBLIGATIONS OF USERS
The user agrees to:
1. Provide and maintain at all times, true, accurate and up-to-date information on his Personal Space. He is therefore solely responsible for any erroneous information appearing therein.
2. Cannot open more than one Personal Account on the platform.
3. Equip oneself with devices (mobile phones and / or computers) allowing the proper functioning of the platform, have access to an internet network with sufficient speed.
4. Make sure not to leave your phone, computer or any other device used to access the platform, unattended, or divulge your access codes to a third party. The USER is solely responsible for any use made through his Personal account.
8. PROTECTION OF PRIVACY AND PERSONAL DATA OF PROFESSIONALS
1. All the personal information of USERS which is collected by the platform is subject to automated processing, in particular for the purposes of:
To. Management of USERS concerning (registration, contact, management of requests, etc.)
b. Development of studies and statistics
vs. Promotion of the platform and commercial operations (email campaigns, SMS, social networks ...)
2. These data are kept securely for the time necessary to manage the commercial relationship, in accordance with applicable laws and regulations.
3. The PROFESSIONAL has constant access to personal data concerning him and can rectify, complete or update them at any time.
4. The collaborators, authorized employees as well as the service providers and subcontractors of e-xportmorocco.com are likely to have access, handle or process the personal data of the users within the strict framework of their mission. However, information relating to communication exchanges between an importer and an exporter on the platform are strictly confidential. As such, they are inaccessible by e-xportmorocco.com teams and are not subject to any processing.
5. All the personal data of USERS are kept under conditions that comply with the security and confidentiality requirements provided for by the laws and regulations in force, in particular Law No. 09-08 relating to the protection of individuals with regard to the Internet. processing of personal data.
6. The e-xportmorocco.com platform has advertising spaces in different positions of its web pages. The advertising spaces are used by advertisers who request this service from Asmex or by partner advertising networks such as Google Adsense or others. Personal data may be collected or stored for these advertising purposes.
9. CASE OF FORCE MAJEURE
1. The responsibility of e-xportmorocco.com cannot be questioned in the event of force majeure, the occurrence of an event beyond the control of e-xportmorocco.com, possible breakdowns, technical hazards, malicious acts, attacks brought to the equipment and maintenance interventions or updates necessary for the proper functioning of the PLATFORM. In these cases, e-xportmorocco.com cannot be held responsible for an interruption of all or part of the PLATFORM which is not attributable to it.
10. TERMINATION
1. The USER may suspend or close his Personal Account at any time, for any reason whatsoever, by sending the request to e-xportmorocco.com by email to the address support@e-xportmorocco.com
2. e-xportmorocco.com reserves the right to terminate the T & Cs, in accordance with the provisions set forth herein, in particular in the event of non-compliance by the user.
11. APPLICABLE LAW
1. This contract is governed by Moroccan law and any dispute will then, in the event of a dispute, be submitted to the competent court in Casablanca.
2. Any dispute between e-xportmorocco.com and a USER must be the subject of an amicable resolution attempt.
3. In the absence of an outcome within the period of 60 (sixty) days from the occurrence of the dispute, the user has the right to refer it to the competent court.
